Right Guard Security provides retail security solutions to numerous high street stores to combat crime, raise safety levels and provide public reassurance.
Our uniformed officers play a major part in the overall experience of responsible retailers. Whilst the high streets continue to struggle, retailers need to protect their assets with a modern approach to security whilst focused on customer service.
Our roles and responsibilities are focused on the shop floor, staff safety and customer service communication and intervention. Additionally, our roles include supporting with deliveries and stock management and supporting the HR Manager’s criteria. Our officers are identifiable and uniformed accordingly to the environment in which they are deployed. The strength and versatility of Right Guard are that we have the capabilities to adapt to either supporting short-term requirements or ongoing service agreements.
Conversely, our uniformed security officers are high profile by design to deter the opportunist thief in line with the SIA regulations and give a reassuring presence to the customer by providing a visual deterrent, first aid, emergency response, monitoring suspicious customer behaviour and store entrances and exit points.
Our store detectives are extremely versatile and confident yet discreet in their approach, maintaining the integrity and reputation of the retail premises. We as a professional and experienced organisation, carefully choose our store detectives inline with the establishments that they will be deployed within. Our store detectives work in close liaison with our CCTV operators, ensuring evidence gathering. Loss prevention is extremely key to the success of any retailer, with increasing opportunities and regular offenders, our store detection and loss prevention is a necessity to the survival of the retailer.
Right Guard Security recognises the complex processes that may comprise your store, warehouse and distribution, it is for that reason that we deliver innovative solutions to solve threats to your supply chain.
Our modern and professional approach includes our company’s standard security teams are all vetted and screened to BS 7858 standard, all are SIA licensed. Our security officers are all inducted and receive site-specific training in a variety of emergency procedures. All are inducted on infectious diseases, including Covid-19 and all are equipped with relevant PPE.
Right Guard Security utilises the Timegate Workforce Management System to capture patrol data and onsite verification.
Right Guard Security is an ACS approved contractor.
On-going training and continued professional development are provided by our sister company Mission Training.